Service
RAG & Enterprise Knowledge Base
Build enterprise RAG and knowledge-base systems that integrate documents, permissions, and traceable answers.
Business Outcome
Improve retrieval, document Q&A, and knowledge reuse while reducing cross-team search cost.
Typical Challenges
- Scattered knowledge
- Unclear document versions
- Slow search
- Answers without references
Solution Capabilities
- RAG
- Vector search
- Enterprise knowledge base
- Document governance
- Cited answers
Industries
Architecture
Reference Architecture
Break business inputs, core capabilities, governance, and user entry points into an implementable structure.
01
Business systems, documents, databases, and third-party platforms form the input layer.
02
RAG, Vector search, Enterprise knowledge base form the core capability layer.
03
Access control, audit logs, monitoring, backup, and security policies form the enterprise governance layer.
04
Users access the capability through portals, workbenches, APIs, or automated workflows.
Scenarios
- Scenarios that need to solve: Scattered knowledge.
- Scenarios that need to solve: Unclear document versions.
- Scenarios that need to solve: Slow search.
- Scenarios that need to solve: Answers without references.
- Project-based digitalization in Manufacturing, Pharmaceutical distribution, Semiconductor and related industries.
Implementation Process
- 1Clarify business goals and interview stakeholders
- 2Inventory systems, data, permissions, and risks
- 3Design target architecture and implementation roadmap
- 4Validate core capabilities through a pilot
- 5Deliver phased development, integration, and testing
- 6Launch, hand over operations, and continue optimization
FAQ
Who is RAG & Enterprise Knowledge Base for?
RAG & Enterprise Knowledge Base is suitable for organizations that already have business systems, data assets, or process governance needs and want better efficiency, control, and maintainability.
How does a project usually start?
Projects usually start with business interviews, system inventory, and risk assessment, then move through pilot validation, core capability build-out, and continuous operations.
How is enterprise control maintained?
Tongfu includes permissions, logs, data boundaries, backup and recovery, and delivery documentation in the implementation process.
Technology Stack
Related Cases
Related Cases
Understand how this service connects with real business scenarios.
Manufacturing
UAES Knowledge Management Platform
Knowledge management platform for an automotive electronics manufacturer, improving retrieval and sharing of quality, process, and R&D materials.
Pharmaceutical distribution
Sinopharm Knowledge Portal
Industry summary for pharmaceutical distribution knowledge portals, document digitization, and supply-chain knowledge reuse.
Build a reliable enterprise knowledge foundation
Share your document and knowledge retrieval challenge. We can help assess RAG readiness and governance priorities.